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Aircall
Patches for Aircall Workspace x64
Windows
8 patches available
Make, receive, and manage customer communications directly from your PCnnAircall Workspace enables end users to:nUse fewer clicks to manage multi-channel communications (calls and texts) that are organized around the customernImprove team collaboration, so there’s more visibility about who’s doing what and what needs to be done next via the InboxnHave better customer conversations that are informed by context provided from integrations and Aircall AI
Aircall Workspace x64 Version 1.7.2.23424
Release Date
6/30/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

What’s new?$$$$$$Minor improvements; updates; and fixes are now live in Aircall Workspace$$$$$$Key Features:$$$$$$Messages view: lists messaging conversations by type (SMS/ MMS; WhatsApp); enabling a better user experience for messaging-heavy teams.$$$Keep app on top: enable this setting (Settings > Call setting > Keep app on top) to keep the Aircall app always visible above other windows—ideal for multitasking with tools like your CRM when your app is in reduced size.$$$Faster call tagging in call bubbles: you can now search for a tag; press Enter to select it; and it’s saved instantly—no need to click through the list or hit the save button.$$$Power Dialer improvement:$$$Agents can now re-queue a contact from the Power Dialer session directly from the call-ended view—ideal for unanswered calls or when a follow-up attempt is needed.$$$Agents can now pause Power Dialing sessions in the detached call window as well as in the call ended view.$$$Related conversations improvement:$$$Easier navigation between related conversations: when your customer has multiple numbers or interacts with several Aircall lines; you can now seamlessly switch between related conversations. Use the new “Back” button to return to the previous conversation without searching the list.$$$Improved traceability for related conversations: when interacting with the same customer across different lines; system logs now capture the switch (only if you change the line from the conversation thread). You’ll see “Continued on < - >” in the original thread and “Initiated from < - >” in the new one—each with a link for easy navigation.$$$Fixes:$$$$$$Insight card state retention: when manually reduced in smaller views; the Insight Card now retains its collapsed state across navigation.$$$Conversation header cleanup: for unknown contacts; the phone number now appears only once in the conversation header—no more duplicates.$$$Improved display of anonymous calls: anonymous calls now display correctly as “Anonymous”.$$$Missed call counter fix: mismatches between the missed call counter and inbox results are now resolved.
Aircall Workspace x64 Version 1.6.7.21472
Release Date
6/9/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

What’s new?$$$$$$Minor improvements; updates; and fixes are now live in Aircall Workspace$$$$$$Key Features:$$$$$$Status enhanced visibility & navigation improvements:$$$Full-screen view: enhanced “unavailable” status visibility with a one-click switch to “available.”$$$Reduced view: status remains accessible even without the sidebar; with simplified switching.$$$Status setting: agents can now go “unavailable” without choosing a sub-status—displayed as “Do Not Disturb” for others (to Teammates and in Dashboard).$$$Voicemail player & transcript: voicemails from missed calls can now be played and their transcripts viewed directly from the Inbox list; with no extra clicks—still accessible in conversation details.$$$Fixes:$$$$$$Conversation unread indicator issue: unread indicator is now cleared for all teammates on shared lines when a callback is made—just like it already works when replying to a message or closing the conversation.$$$AW CTI – event not triggered: “user.closed” event now correctly fires when a user becomes unavailable; enabling CTI to trigger custom actions.$$$Access to transferred conversation issue: conversation details are now correctly shown during and after the call; even when the receiving user isnt assigned to the original line.$$$Minor UI consistency fixes.
Aircall Workspace x64 Version 1.6.7.21472
Release Date
6/9/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

What’s new?$$$$$$Minor improvements; updates; and fixes are now live in Aircall Workspace$$$$$$Key Features:$$$$$$Status enhanced visibility & navigation improvements:$$$Full-screen view: enhanced “unavailable” status visibility with a one-click switch to “available.”$$$Reduced view: status remains accessible even without the sidebar; with simplified switching.$$$Status setting: agents can now go “unavailable” without choosing a sub-status—displayed as “Do Not Disturb” for others (to Teammates and in Dashboard).$$$Voicemail player & transcript: voicemails from missed calls can now be played and their transcripts viewed directly from the Inbox list; with no extra clicks—still accessible in conversation details.$$$Fixes:$$$$$$Conversation unread indicator issue: unread indicator is now cleared for all teammates on shared lines when a callback is made—just like it already works when replying to a message or closing the conversation.$$$AW CTI – event not triggered: “user.closed” event now correctly fires when a user becomes unavailable; enabling CTI to trigger custom actions.$$$Access to transferred conversation issue: conversation details are now correctly shown during and after the call; even when the receiving user isnt assigned to the original line.$$$Minor UI consistency fixes.
Aircall Workspace x64 Version 1.6.4.21123
Release Date
5/28/2025
Bug Fix?
No
Minor Release?
Yes
Patch Notes

What’s new?$$$Minor improvements; updates; and fixes are now live in Aircall Workspace$$$Key Features:$$$Inbox items: timestamp (date and time) of the last interaction is now available; instead of just the date previously.$$$Transfer to team: when transfer is initiated along with team availability status the number of available teammates is displayed for easier handoff.$$$Customization onboarding tips: to facilitate onboarding; quick tips now guide users through key settings:$$$Customize Inbox- add/remove categories across views.$$$Category definitions- help to understand what each category shows.$$$Auto-close conversations- activate automatic closing after calls (if no mandatory tagging).$$$Fixes:$$$Inconsistent display: bulk open/close actions now show correct results instantly - no refresh needed thanks to improved cache handling.$$$SMS sending issue: text input issue is now resolved - users can start new conversations without blockers when only one SMS/MMS-capable number is available.$$$Calls disappearing issue: calls are now displayed consistently thanks to improved handling of anonymous calls.
Aircall Workspace x64 Version 1.6.0.20460
Release Date
5/7/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

Release notes are not updated.$$$Refer -https://support.aircall.io/hc/en-gb/p/ai-support/articles/27076396753565
Aircall Workspace x64 Version 1.6.1.20553
Release Date
5/6/2025
Bug Fix?
No
Minor Release?
Yes
Patch Notes

What’s new?$$$$$$The new version of Aircall Everywhere SDK V2 built on Aircall Workspace App has been released.$$$$$$The new version of the SDK can be used by customers and partners to embed Aircall Workspace as a CTI and migrate from Aircall Phone CTI.$$$$$$Key Fe
Aircall Workspace x64 Version 1.3.9.16150
Release Date
2/12/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

Release notes are not updated.$$$Refer - https://support.aircall.io/hc/en-gb/p/ai-support/articles/24849428409373
Aircall Workspace x64 Version 1.3.4.15718
Release Date
1/31/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

Release notes are not updated.$$$Refer - https://support.aircall.io/hc/en-gb/p/ai-support/articles/24849428409373
Aircall Workspace x64 Version 1.3.1.15250
Release Date
1/20/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

Vendor not yet updated$$$https://support.aircall.io/hc/en-gb/p/ai-support/sections/16408014759069
Aircall Workspace x64 Version 1.2.1.13261
Release Date
11/18/2024
Bug Fix?
No
Minor Release?
No
Patch Notes

Vendor not yet updated$$$https://support.aircall.io/hc/en-gb/sections/16408014759069-Release-Notes-2024
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