Version 1.39.3$$$$$$NEW CLIENT FEATURES$$$- Number of agents per queue in the queue login logout screen$$$- New local CRM integration options via HTTP$$$- Call links support on Mac OS$$$- Support for new headsets$$$- FI and UK dialing rules$$$$$$IMPROVEMENTS$$$- Audio devices selection$$$- Camera and microphone access on Mac OS$$$- Add contact icon fixed$$$- Call history queue calls$$$- Application name for call links$$$$$$Version 1.39$$$This new version of Coligo Desktop contains the following improvements:$$$Login & Logout queue improvements$$$Click2dial Support for MacOS$$$URL-based Call Control$$$Missed Queue Call Improvement$$$Login & Logout queue improvements$$$To provide clearer guidance on when to log in to or log out of a queue; the number of agents currently logged in is now displayed in the Queue login section. This helps users make better-informed decisions and prevents queues from being left unattended. For more information; see 3.6 Queues & Tools.$$$$$$Click2dial Support for MacOS$$$From this release onwards; Click2dial is also supported on MacOS.$$$Callto: and tel: URLs are now fully supported on MacOS. When clicking on a telephone number on a website or in another application; Coligo Desktop will automatically set up a call to the selected number. This ensures a seamless calling experience across platforms.$$$URL-based Call Control$$$This release introduces URL-based interaction for seamless integration with third-party systems such as CRM and enterprise applications.$$$Coligo Desktop now supports remote call control via command URLs and can send webhook notifications to external services for call event handling. Additionally; on macOS; URL commands can be triggered locally using AppleScript; allowing users to start; answer; or end calls directly from scripts. For more information; see 3.8.5.4 URL-Based Call Control Integration.$$$$$$Missed Queue Call Improvement$$$In cases where a queue call is not offered during the first ringing event but during a subsequent one; the call will now be correctly displayed as a missed call if it was not answered. It will no longer incorrectly appear as an answered call.

Version 1.38$$$This version of Coligo DESKTOP is updated with the following features and improvements:$$$Update of Personal Assistant Shomi$$$*New option to automatically upload summaries into connected CRM$$$*URLs are opened in a browser$$$New Client Features$$$*Release Notes available in the logged-in Client$$$Further improvements$$$*Panels resizable$$$*Headset Plantronics D100-M support$$$*Headset Plantronics D400-M support$$$*Headset Plantronics APU76 support$$$*Support of large phone books$$$*Faster interaction on Headset button press when used in a remote mode

Version 1.38$$$This version of Coligo DESKTOP is updated with the following features and improvements:$$$Update of Personal Assistant Shomi$$$*New option to automatically upload summaries into connected CRM$$$*URLs are opened in a browser$$$New Client Features$$$*Release Notes available in the logged-in Client$$$Further improvements$$$*Panels resizable$$$*Headset Plantronics D100-M support$$$*Headset Plantronics D400-M support$$$*Headset Plantronics APU76 support$$$*Support of large phone books$$$*Faster interaction on Headset button press when used in a remote mode

Version 1.36.19$$$$$$Introduction of personal assistant Shomi$$$- Call Shomi from colleague list$$$- Shomi Notifications for new available summary$$$- Call Screening of incoming calls$$$- Call recording and call summary and analyses$$$ > Call Summary$$$ > Get an extented Call Summary$$$ > Ask for action points of the Call$$$ > Translate the chat content$$$ > Send the summary per email$$$ > Ask any questions about the Call$$$If you want to learn more about Shomi; chat with Shomi or have a look at the manual.$$$$$$Additional features$$$- Headset Yealink WH64 support$$$- Contact Connect with more CRM fields and CRM action buttons$$$- About UI

Version 1.36.19$$$$$$Introduction of personal assistant Shomi$$$- Call Shomi from colleague list$$$- Shomi Notifications for new available summary$$$- Call Screening of incoming calls$$$- Call recording and call summary and analyses$$$ > Call Summary$$$ > Get an extented Call Summary$$$ > Ask for action points of the Call$$$ > Translate the chat content$$$ > Send the summary per email$$$ > Ask any questions about the Call$$$If you want to learn more about Shomi; chat with Shomi or have a look at the manual.$$$$$$Additional features$$$- Headset Yealink WH64 support$$$- Contact Connect with more CRM fields and CRM action buttons$$$- About UI

Version 1.35.8$$$$$$NEW FEATURES$$$- Support for HTTP HTTPS Proxy$$$- Select Caller ID in settings for outgoing Calls$$$- Dialox Inbox added to menu when license is available$$$- Copy of Voicemail transcription$$$- Keep last dialed number$$$- New Busy call state for Manager status when assistant is in a call$$$- Client side log file$$$$$$IMPROVEMENTS$$$- Date display change$$$- Avatar initials when doing search$$$- Edit room info in group chat$$$- Two seperate installation files for macOS with Intel processors and Apple processors

Version 1.34.10$$$$$$NEW FEATURES$$$- MSI installs in Windows machine context$$$- Contact search and filter in call transfer state possible with numbers including special characters$$$$$$IMPROVEMENTS$$$- Client Framework version upgraded$$$- Presence override saved in the cloud and consistent accross all user devices$$$- Manager Assistant call control behavior improved