Version 1.13.3$$$Date: June 9; 2025$$$Added support for customizing the location of the incoming call pop-up (Path: Settings > Incoming call pop-up location).$$$For more information; see Change Incoming Call Pop-up Location.$$$Added compatibility with custom extension presence statuses configured at the system level.$$$Optimized user experience in Call Center Console:$$$For Wallboard; added filters to the Agent and Status columns in the list view; enabling granular insight into the number of agents in each status.$$$For Queue Panel; added a filter option in the Agent panel; enabling the display of only online agents.

Version 1.12.4$$$Date: May 8; 2025$$$$$$Added support for logging in to Linkus with Google account.$$$Note:$$$This feature is supported only when system administrator has integrated PBX with Google Workspace.$$$For more information; see Log in to Linkus with Google Account.$$$$$$Added support for monitoring statistics and managing calls of multiple queues in a single pane within Queue Panel. You can create a group to customize the call queues to be displayed together.$$$$$$$$$Added support for creating up to 3;000 personal contacts.$$$Optimized Caller ID Name display in Call Logs; Voicemails; and Recordings: When a caller number doesnt match any extensions or contacts; its associated Caller ID Name will be displayed; if any.$$$

Version 1.11.7$$$Date: March 26; 2025$$$Note:$$$To use the following new features; system administrator needs to upgrade PBX to version 84.18.0.102 or later.$$$Added Call Notes feature; which allows you to take notes directly during calls; and to review or edit notes in call logs after calls; helping you to capture important details for future reference.$$$Note:$$$This feature is supported only when system administrator has enabled Call Notes feature.$$$$$$Added an option Accept calls from Ring Group (Path: Preferences > Presence > Options); which allows you to set whether to receive ring group calls under the specific presence.$$$Added support for managing your agent status in a specific call queue.$$$Optimized contacts searching:$$$Added support for real-time searching of contacts within CRM/Helpdesk systems; and support fuzzy matching.$$$Note:$$$This feature is available only when system administrator has integrated the PBX server with a CRM/Helpdesk system.$$$Added support for displaying the Phonebook source in contact search results.$$$Optimized Microsoft Teams User Presence Synchronization feature (Path: Preferences > Features); which allows you to determine the status synchronization direction between your extension and Microsoft Teams:$$$Note:$$$This feature is available only when system administrator has integrated the PBX server with Microsoft 365 and enabled Microsoft Teams Presence Synchronization for your extension.$$$$$$Optimized Call Popup feature (Path: Preferences > Features > Call Popup): Added options Open Contact URL Using System-Integrated CRM and Open Contact URL Using System-Integrated Helpdesk; which supports to automatically or manually open the contact URL:$$$Note:$$$This settings are available only when system administrator has integrated the PBX server with a CRM or Helpdesk system.$$$Automatically (Only for Incoming Calls): When you receive an incoming call from a CRM/Helpdesk contact; a browser webpage will automatically pops up to display the contacts details.$$$Manually: You can manually open a contact URL in the call window to view contact details during inbound or outbound calls with CRM/Helpdesk contacts.

Version 1.10.2$$$Date: February 25; 2025$$$Note:$$$To use the following new features; system administrator needs to upgrade PBX to version 84.18.0.59 or later.$$$Added support for real-time call monitoring and management from the following built-in panels directly on Linkus Desktop Client; eliminating the need to access Linkus Web Client:$$$FeaturetDescription$$$Operator PaneltAllows operators or receptionists to quickly and efficiently manage incoming calls and outgoing calls with just a simple click or with drag and drop.$$$Call Center ConsoletProvides the following panels for inbound call center management and inbound queue calls handling:$$$Wallboard: Allows inbound queue managers to view real-time information related to queues.$$$Queue Panel: Allows inbound queue agents to view call statistics and handle queue calls.$$$Outbound Call Centert$$$Note:$$$This feature is only available when the PBX server is Yeastar P-Series Software Edition.$$$Provides the following panels for outbound campaign management and campaign call handling:$$$$$$Campaign Wallboard: Allows outbound queue managers to view real-time campaign details and campaign metrics; and manage outbound queue agents status.$$$Inbox: Allows outbound queue agents to view customer information and handle campaign calls.$$$Added support for modifying custom business hours for your extension (Path: Preferences > Features > Business Hours); which is applied when the extension automatically switches presence based on business hours and holidays.$$$Note:$$$This setting is available only when system administrator has configured custom business hours for your extension.$$$$$$Optimized External Chat feature: When quickly creating an SMS session via contacts; call histories; etc.; the Recipient will be auto-populated with the selected number if it contains the character +; eliminating the need to manually select country code for the recipient.$$$$$$Optimized Voicemail setting (Path: Preferences > Voicemail): Added an option Time Display Format under Play Date and Time; which allows you to specify the time format (12-hour or 24-hour) for announcing the message arrival time.$$$Note:$$$For group voicemails; the announced time format follows the system setting.$$$Optimized Call Popup features:$$$Changed the switch name Popup URL to Open Contact URL Using Custom Popup URL (Path: Preferences > Features > Call Popup).$$$Added an option Launch External Application (Path: Preferences > Features > Call Popup); which allows you to integrate executable external application to achieve call popup.$$$When you receive a call; Linkus Desktop Client will automatically launch the application based on configured call-related events; and transfer parameters to display the incoming call information.$$$$$$For more information; see https://help.yeastar.com/en/p-series-linkus-cloud-edition/desktop-client-user-guide/automatically-launch-external-applications-on-incoming-calls.html.

Version 1.9.3$$$Date: December 10; 2024$$$Added compatibility with Masked Number feature: If system administrator has enabled Masked Number feature; the external number displayed in the incoming call window and the associated call log will be masked.Optimized user experience in Extensions page: You can sort extensions in ascending or descending order by extension number or extension name.Optimized user experience in Contacts page: You can sort contacts in ascending or descending order by contact name.

Release Notes for Linkus (Windows Desktop)$$$Version 1.8.4$$$Date: November 14; 2024$$$Fixed the connection issue: Linkus was connected to the server; but an error message indicating connection failure popped up and remained on the screen.

Release Notes for Linkus (Windows Desktop)$$$Version 1.7.3$$$Date: October 10; 2024$$$Added support for synchronizing contacts from Microsoft SQL.$$$$$$$$$Note:$$$To use the feature; system administrator needs to upgrade PBX to version 84.16.0.70 or later; and integrate PBX with Microsoft SQL database.$$$Added support for redialing the last number dialed by clicking .$$$$$$$$$Added support for holding up to 6 active calls at the same time.$$$Optimized the followings for Presence Status:$$$Presence information is displayed to provide a more visual reference to colleague extensions availability and status.$$$$$$$$$Presence information can be edited directly from the toolbar; without having to access the preference configuration page.$$$$$$$$$Optimized External Chat: When creating an SMS session; Sender and Recipient will auto-populate with default values.$$$Sender: Auto-populate with the last selected sender number.$$$Recipient: Add a Country/Region Code field and auto-populate with the last selected country/region code.$$$

Version 1.6.0$$$Date: August 28; 2024$$$$$$Note:$$$To use the following new features; system administrator needs to upgrade PBX to version 84.16.0.25 or later.$$$Added support for Persian interface language.$$$Added support for centrally dealing with customer queries from Live Chat and Facebook.$$$Added support for changing outbound caller ID before making an outbound call.$$$You can choose to use a global outbound caller ID for all outbound calls; use a different outbound caller ID for each outbound call; or simply follow the settings configured by system administrator.$$$$$$Added a configuration item Voicemail Language (Path: Preferences > Voicemail); which allows you to set the system prompt language used by your extensions voicemail.$$$For more information; see Customize Your Voicemail Settings.$$$$$$Added support for real-time monitoring and control over your colleagues calls from Extensions panel.$$$You can instantly see whos ringing or on a call; view caller names and IDs; and manage calls with just a few clicks.

Version 1.5.4$$$Date: July 17; 2024$$$$$$Optimized Yeastar CTI feature: You can use Linkus Desktop Client to control Linkus Web Client via CTI.$$$In this way; Linkus Desktop Client acts as a visual control panel on which you can perform the supported call operations; whereas calls are made and received from the connected Linkus Web Client.$$$$$$For more information; see Control Linkus Web Client by Linkus Desktop Client.