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Plantronics, Inc.
Patches for Plantronics Hub Software
Windows
3 patches available
Plantronics Hub for Windows, part of the Plantronics software portfolio, is a client application that allows users to control the settings on their Plantronics audio device.
Plantronics Hub Software Version 3.25.54307.37251
Release Date
5/9/2024
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

Released: May 09; 2024 $$$Version: Plantronics Hub v3.25.2 (Microsoft Windows only) $$$What’s New in This Release $$$This release has the following new features: $$$• Security enhancements. Please visit HP Security Bulletins - https://support.hp.com/us-en/security-bulletins for details.$$$
Plantronics Hub Software Version 3.25.54065.37203
Release Date
9/6/2023
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

September 6; 2023:$$$Plantronics Hub v3.25.1 (3.25.54065.37203)$$$$$$Plantronics Hub v3.25.1$$$$$$Whats New$$$ $$$Resolved Issues$$$Resolved an issue causing loss of audio on an ongoing call when a second incoming call is ringing if the Zoom feature “Sync buttons on headset” is enabled$$$Resolved an issue causing an update to Hub 3.25 via a policy to fail at 50%$$$Resolved an issue resulting in a high number of open connections per client at a central HTTPS proxy$$$Resolved an issue causing the Mute feature to work unreliably on some Zoom calls$$$Known Issues$$$When updating from v3.22.0 and v3.22.1 to a later version of Hub on a non-English language Windows system it is necessary to first uninstall these versions before reinstalling v3.22.2 or later$$$When using some softphones; ignoring a call while a Calisto 5300 is muted can result in the loss of mute synchronization between the speakerphone and Windows/Hub$$$When using Zoom for MacOS the headset call control button may not work reliably for the first call. If this occurs the Zoom GUI can be used. Call control using the headset button will work reliably for subsequent calls.$$$For MDA200 and MDA400 QD Series; firmware updates are available using Plantronics Hub for Windows only. Plantronics Hub for Mac does not support firmware updates for these devices.$$$On the MDA220 (Product ID 0xAD04); the serial number is not reported correctly in Plantronics Hub for Windows and Mac. It is also not accurately reported to Plantronics Manager Pro.$$$Lost audio connections may occur if the BT600 is unplugged and then plugged back in. Users must shut down Plantronics Hub and re-start it to regain audio connection.$$$During a firmware update; if an MDA220 becomes bricked; Plantronics Hub can no longer detect the device.$$$Support for local firmware update for BT300 (Product ID = 417) is not available.$$$On Cisco Jabber call; audio unmutes when user joins a non-audio Skype for Business meeting.$$$On Plantronics Hub for Mac; the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320; C720.$$$Unplugging the following devices during the firmware update process may result in the recovery process not working correctly: Blackwire C315; C325.$$$After wearing sensor is turned off for Blackwire 710/720; Plantronics Hub still shows sensor-dependent settings as ON yet they do not work.$$$When using the call button to flash between an active call and a call on hold using Avaya Communicator 2.1; both calls may be put in a hold state and may require using the softphone user interface to resume the call.$$$To ensure accurate data in Plantronics Manager Pro reports; customers using Avaya Equinox should open the softphone client prior to opening Plantronics Hub for Windows.
Plantronics Hub Software Version 3.25.53800.37131
Release Date
12/15/2022
Bug Fix?
No
Minor Release?
Yes
Patch Notes

$$$Plantronics Hub v3.25.0$$$Whats New$$$Support for macOS Monterey$$$Security enhancements; please consult Poly Security Center for details$$$Resolved Issues$$$Resolved an issue preventing Chrome version 107 and higher from accepting a self-signed certificate$$$Resolved an issue preventing a FW update from completing on Savi 7300 base unit$$$Resolved Zoom call control issues with Hub for Mac OS$$$Resolved an issue preventing hosted pages in Chrome version 104 and higher from connecting to the REST API in HUB$$$Resolved an issue where the REST API on Ports 32017; 32018 were not available leading to loss of call control with some partner softphones$$$$$$Known Issues$$$When updating from v3.22.0 and v3.22.1 to a later version of Hub on a non-English language Windows system it is necessary to first uninstall these versions before reinstalling v3.22.2 or later$$$When using some softphones; ignoring a call while a Calisto 5300 is muted can result in the loss of mute synchronization between the speakerphone and Windows/Hub$$$When using Zoom for MacOS the headset call control button may not work reliably for the first call. If this occurs the Zoom GUI can be used. Call control using the headset button will work reliably for subsequent calls.$$$For MDA200 and MDA400 QD Series; firmware updates are available using Plantronics Hub for Windows only. Plantronics Hub for Mac does not support firmware updates for these devices.$$$On the MDA220 (Product ID 0xAD04); the serial number is not reported correctly in Plantronics Hub for Windows and Mac. It is also not accurately reported to Plantronics Manager Pro.$$$Lost audio connections may occur if the BT600 is unplugged and then plugged back in. Users must shut down Plantronics Hub and re-start it to regain audio connection.$$$During a firmware update; if an MDA220 becomes bricked; Plantronics Hub can no longer detect the device.$$$Support for local firmware update for BT300 (Product ID = 417) is not available.$$$On Cisco Jabber call; audio unmutes when the user joins a non-audio Skype for a Business meeting.$$$On Plantronics Hub for Mac; the call end button on the headset may not reliably work during a softphone call on Voyager 8200 with a BT600 and on Blackwire C320; C720.$$$Unplugging the following devices during the firmware update process may result in the recovery process not working correctly: Blackwire C315; C325.$$$After the wearing sensor is turned off for Blackwire 710/720; Plantronics Hub still shows sensor-dependent settings as ON yet they do not work.$$$When using the call button to flash between an active call and a call on hold using Avaya Communicator 2.1; both calls may be put in a hold state and may require using the softphone user interface to resume the call.$$$To ensure accurate data in Plantronics Manager Pro reports; customers using Avaya Equinox should open the softphone client prior to opening Plantronics Hub for Windows.$$$
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