Cloudya Desktop App$$$$$$Current version:$$$2.0.0$$$New features:$$$$$$Users can now extract log files directly from the Settings menu. This allows them to quickly gather and download the relevant logs when reaching out to support.$$$It is now possible to use the floating window alongside the main application window. This enhancement improves multitasking and boosts productivity.$$$New CRM Connect 5.6.0 version has been rolled out with this Desktop App release. This version includes new CRMs.$$$Admins can now configure the Desktop App to launch automatically for all users by enabling the autostart feature using the configuration file at https://www.nfon.com/en/service/documentation/manuals/cloudya/desktop-app/cloudya-desktop-app-manual/c-admin---add-new-users/2-managing-advanced-configurations/

Cloudya Desktop App$$$$$$Current version:$$$$$$1.7.8$$$Desktop App bug fixes:$$$$$$Cloudya Desktop Windows app has better accessibility when using multiple monitors$$$$$$Cloudya Desktop App is now accessible again via the Desktop App icon when the app is running in the background$$$$$$Desktop App CRM Connect:$$$$$$New CRM Connect 5.3.6 version has been rolled out with this Desktop App release. This version includes new CRMs.$$$$$$CRM Connect is now supported and fully functional on macOS 15

Cloudya Desktop App$$$$$$Current version:$$$$$$1.7.8$$$Desktop App bug fixes:$$$$$$Cloudya Desktop Windows app has better accessibility when using multiple monitors$$$$$$Cloudya Desktop App is now accessible again via the Desktop App icon when the app is running in the background$$$$$$Desktop App CRM Connect:$$$$$$New CRM Connect 5.3.6 version has been rolled out with this Desktop App release. This version includes new CRMs.$$$$$$CRM Connect is now supported and fully functional on macOS 15

Release Notes January 10; 2024$$$Cloudya Desktop App$$$$$$Current version:$$$$$$1.7.7$$$New features:$$$$$$The zoom level of the Desktop App is now restored after exiting the floating window$$$The floating window is always placed at the top$$$The app does not actively get minimised when a rich call notification appears$$$The app resumes its original state (maximised or minimised) after a call ends from a floating window$$$Improvements:$$$$$$With the new Cloudya Desktop App; the Electron version of the App is updated to the latest. This:$$$$$$fixes security issues and bugs$$$makes the app compatible with new OS versions$$$makes it easier to implement new features we will use with the latest APIs$$$improves the app performance$$$Bug fixes:$$$$$$Fixed security vulnerabilities for the Desktop App$$$Fixed various security vulnerabilities with CRM Connect$$$Fixed a bug where the task bar options for Cloudya Desktop App in Windows were not working$$$Fixed a big where the F9; F10 and F11 shortcuts were not working$$$Fixed a bug where the app was no longer scalable; now it is scalable with the monitor scalability$$$Fixed a bug where Cloudya wasnt completely closing the app via the X option or the Close Window taskbar$$$Fixed a bug where it was not possible to add a new CRM in MAC OS 14 and above

Release Notes August 29; 2023$$$Cloudya Desktop App$$$$$$Current version:$$$$$$1.7.0$$$New features:$$$$$$Floating window is now displayed when minimizing the desktop app during an active call. Please get the version 1.7.0 to keep on using the floating window in combination with the Cloudya app for Teams.$$$Users can choose to use a custom ringtone instead of the default ringtone by uploading a MP3 file$$$CRM Connect version 5.2.2 is released which fixes several bugs $$$Making a call with the Cloudya app from Teams using the desktop app in the background is now possible again$$$The app now supports Window Server 2019 and above$$$Easier access to the update file by changing the location of the file to the same as the installer $$$Changed the installer location to C:\Program Files\xxx – only on clean installation $$$Cloudya Web App$$$$$$Current version:$$$$$$1.7.0$$$Bug fixes:$$$$$$Fixed a bug related to a contact name resolution on an incoming call from a CRM contact; the contact name is now properly displayed as expected

Release Notes April 19; 2023$$$Cloudya Desktop App and Cloudya Web App$$$$$$Current version:$$$$$$1.6.8$$$New features:$$$$$$Optimised the size for rich call notification for incoming calls$$$Optional activity logging for supported CRMs is now available$$$Bug fixes:$$$$$$Fixed a bug where the shortcuts on the NumPad were not recognised; the shortcuts on the NumPad are now recognised as expected$$$Installing and deinstalling Cloudya will now require admin rights$$$MSI. & EXE. installer are now able to adapt to the OS language$$$