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GN Hearing A/S
Patches for Jabra Direct
Windows
12 patches available
Jabra Direct is desktop software that lets you personalize, update, and manage your Jabra headset from your computer. It also gives you the ability to control your softphone calls directly from the headset.
Jabra Direct Version 6.23.16101
Release Date
6/11/2025
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.23.16101$$$Release date: June 11; 2025$$$$$$Fixed:$$$$$$Resolved an issue that caused excessive network calls from Jabra Direct to the backend.$$$Fixed a softphone plugin issue that could; in some cases; lead to high CPU usage.
Jabra Direct Version 6.22.11401
Release Date
4/29/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

Release version: 6.22.11401$$$Release date: April 29; 2025$$$$$$New Features:$$$$$$Introduced a Universal Mac installer to enhance compatibility with both Intel and M-based processors during installation.$$$Updated:$$$$$$Zoom plugin upgraded to the latest version.$$$Enhanced the firmware update process for smoother operation.$$$Fixed:$$$$$$Resolved an issue where SideTone could disappear under specific conditions for certain devices.$$$Corrected an error where return code 18 was incorrectly displayed during firmware updates; preventing the update from proceeding.$$$Security Updates:$$$$$$Addressed the vulnerability related to CVE-2025-2783.$$$Minor performance and stability improvements
Jabra Direct Version 6.21.1701
Release Date
1/23/2025
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.21.01701$$$Release date: January 23; 2025$$$Fixed:$$$Resolved an issue giving false positive notifications in certain antivirus programs
Jabra Direct Version 6.20.34801
Release Date
1/13/2025
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

Release version: 6.20.34801$$$Release date: January 13; 2025$$$$$$New Features:$$$$$$Added support for Jabra Perform 75$$$Added support for settings adjustments of Jabra Evolve2 75 when connected via native Bluetooth$$$Fixed:$$$$$$An issue which caused repeated login notifications on macOS$$$An issue which caused Jabra PanaCast not to populate in the user interface after being rebooted$$$The correct error message is now displayed when a custom Intelligent Meeting Space name is already in use$$$An issue which caused managed custom device names not to properly display$$$A user interface issue when Jabra Link 400 dongle was removed during the pairing process$$$A user interface issue when pairing a Jabra Engage 55 connected via USB$$$A user interface issue in Intelligent Meeting Space setup$$$Security Updates:$$$$$$Updated SDK to 3.15.0$$$Updated PanaCast api dependency to latest version$$$Updated headless firmware updater dependency to latest version$$$Minor performance and stability improvements
Jabra Direct Version 6.19.28801
Release Date
10/17/2024
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.19.28801$$$Release date: October 17; 2024$$$$$$Fixed:$$$$$$Firmware update issues on macOS Sequoia (15.x)$$$Minor performance and stability improvements
Jabra Direct Version 6.18.26101
Release Date
9/23/2024
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.18.26101$$$Release date: September 23; 2024$$$$$$Fixed:$$$$$$Jabra Direct would launch in the foreground instead of being minimized on startup
Jabra Direct Version 6.17.21301
Release Date
8/8/2024
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.17.21301$$$Release date: August 08; 2024$$$$$$Fixed:$$$$$$Zoom call control was not functioning in rare circumstances.$$$Jabra Direct would not prompt the correct return code while updating the Engage 55 when connected to the Link 400 and with low battery.$$$A rare JavaScript error would appear after installation of Jabra Direct on macOS.$$$Minor performance and stability improvements.$$$$$$Public release note edited on August 13; 2024.
Jabra Direct Version 6.16.15901
Release Date
7/3/2024
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.16.15901$$$Release date: July 03; 2024$$$$$$Details$$$$$$Fixed: Jabra Direct will no longer revert to default settings in subsequent updates$$$Fixed: Jabra PanaCast 50 Intelligent Zoom and Virtual Director operations not reflected when configuring a new Intelligent Meeting Space$$$Fixed: responsiveness of pairing button in Jabra Link 390 pairing window$$$Fixed: a rare scenario where Link 390 pairing window user interface could freeze$$$Fixed: Jabra Link 370 recovery option on macOS no longer responds with an error code$$$Fixed: discrepancy between the selected whiteboard area and the actual area shown when using Jabra PanaCast 50$$$Fixed: a rare scenario which could result in firmware update failure of Jabra Engage 65/75 devices if the base and headset firmware did not match$$$Fixed: firmware update error is no longer displayed if downgrading Jabra Engage 65/75 models to 4.4.1 firmware$$$Fixed: Jabra PanaCast cameras brightness; contrast; and sharpness values are not saved to the device if set to 0 value$$$Updated: user interface and product imagery when connecting Jabra Link 390 via Jabra Link 950$$$Updated: .der certification removed from Jabra Direct proxy user interface$$$Updated: Jabra Link 400 pairing instructions$$$Updated: reboot notification no longer covers window min/max/close buttons$$$Updated: notifications when configuring network settings of Jabra PanaCast 50$$$Performance and stability improvements
Jabra Direct Version 6.15.10901
Release Date
4/23/2024
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.15.10901$$$Release date: April 23; 2024$$$$$$Details$$$$$$Updated: the following feature; introduced in Jabra Direct 6.14.08801 has been temporarily removed “New feature: Option to view Xpress connection status of the Jabra PanaCast 50 prior to configuring proxy and URL settings”.
Jabra Direct Version 6.14.08801
Release Date
4/15/2024
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

$$$Release version: 6.14.08801$$$Release date: April 15; 2024$$$$$$Details$$$$$$New supported products: Jabra Link 390$$$New feature: Option to input a proxy CA certificate to setup the Jabra PanaCast 50 network connection*$$$New feature: Option to view Xpress connection status of the Jabra PanaCast 50 prior to configuring proxy and URL settings$$$New feature: Option to modify the names of the saved Intelligent Meeting Spaces for the Jabra PanaCast 50$$$New feature: Intelligent meeting space names saved to the Jabra PanaCast 50 will now display in the preview window$$$New feature: Customizable options for Jabra Perform 45**$$$Voice notifications$$$Customizable button can now be configured for cellular push to talk$$$Shared device mode$$$Additional configurable option for boom arm$$$Updated: Notification will now appear if trying to preview an Intelligent Meeting Space and the Jabra PanaCast 50 camera is in use$$$Fixed: Changing the Jabra PanaCast 50 device name in the onboarding flow would not display correctly until after a reboot of the device and a restart of Jabra Direct$$$Fixed: An issue when attempting to exit Jabra Direct when in full screen on macOS 14.xx$$$Fixed: On macOS changing between devices connected to the same Jabra Link dongle required clicking twice$$$Fixed: On macOS certain Jabra Speak products would list disconnect option despite already being disconnected$$$Fixed: Entering incorrect information for the Jabra Xpress setup on Jabra PanaCast 50 did not highlight all the incorrect fields$$$Security update: A potential vulnerability initially reporting by RIPEDA Consulting on 2023.12.23 affecting the handling of the Electron fuse RunAsNode has been addressed$$$Performance and stability improvements$$$*Requires Jabra PanaCast 50 firmware version 6.6.5$$$**Requires Jabra Perform 45 firmware version 0.1.8
Jabra Direct Version 6.13.1801
Release Date
1/30/2024
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.13.01801$$$Release date: January 30; 2024$$$$$$Details$$$$$$Fixed: not able to update Jabra PanaCast 50 on macOS 14.x$$$Fixed: Settings managed in Jabra Xpress would not be applied in Jabra Direct for devices used with Link 380 in some scenarios$$$Fixed: Jabra Xpress URL & Proxy configuration could be missing on Device settings page$$$Fixed: Jabra Direct would not start up if deployed via Jabra Xpress in certain scenarios$$$Fixed: not able to change language for certain products due to incorrect sized prompt$$$Fixed: the Ethernet MAC address could be displayed incorrectly after updating Jabra PanaCast 50 to firmware version 5.1.0 or later in the Product information$$$Fixed: minor tooltip bug in wireless network settings for Jabra PanaCast 50$$$Fixed: opening camera preview in a saved space would show a green circle incorrectly$$$Fixed: incorrect UI prompt shown when a Wi-Fi connection has been established$$$Fixed: an issue if a Wi-Fi connection has been established; but the device is not configured in Jabra Xpress it would show the device is not connected to a network$$$Fixed: an issue with new Microsoft Teams would not show as ready if a first-time installation of the application$$$Fixed: when Automatic firmware update was enabled a progress prompt would not appear$$$Fixed: the Postpone option when having Automatic firmware update enabled was not shown correctly$$$Fixed: incorrect support URL displayed in firmware recovery prompt$$$Fixed: image quality setting change in Camera controller would save to the device settings$$$Fixed: if Network type was set to off; it would still show the option to configure Jabra Xpress URL and Proxy$$$Fixed: an error when re-entering the Proxy settings after they had been set$$$Fixed: Jabra Direct dashboard would not show correctly if no device was connected$$$Fixed: Jabra Direct would not show up correctly in the task manager on the OS$$$Fixed: window prompt when clicking Configure Jabra Xpress on the Jabra PanaCast50 in Jabra Direct; when Jabra Xpress was not configured$$$Fixed: IP address could be missing from Product Information when connected via Ethernet or Wi-Fi$$$Performance and stability improvements
Jabra Direct Version 6.12.30302
Release Date
11/2/2023
Bug Fix?
Yes
Minor Release?
No
Patch Notes

Release version: 6.12.30302$$$Release date: November 02; 2023$$$$$$Details$$$$$$Fixed: resolved an issue updating to a newer Jabra Direct from within the application on Windows
Jabra Direct Version 6.9.16301
Release Date
6/20/2023
Bug Fix?
Yes
Minor Release?
Yes
Patch Notes

Release version: 6.9.16301$$$Release date: June 20; 2023$$$$$$Details$$$$$$• New feature: option to select if “Launch Jabra Direct during PC startup” is enabled or disabled. Feature is default enabled.$$$• New feature: added support for Jabra Evolve2 30 SE$$$• Updated: minor UI updates when used with Jabra PanaCast 50 $$$• Updated: Zoom plugin for Jabra Direct for macOS$$$• Fixed: Jabra Direct could freeze when selecting language pack for Jabra Evolve2 buds and had less than 50% battery $$$• Fixed: Jabra Direct could freeze in the update flow with Jabra Evolve2 buds $$$• Fixed: rare issue where Jabra Direct might attempt to update while the headset was in a call $$$• Performance and stability improvements
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