Desktop App for Windows v3.25.1 - Miscellaneous Improvements$$$External Release Notes: Desktop App for Windows 3.25.1 (May 28; 2025)$$$$$$Issues Addressed$$$Conflict Copy Generation by Smart Cache$$$A bug caused outdated file information after editing and saving certain files when using Smart Cache. The application now accurately tracks file changes during the save process; ensuring uploads are always associated with the correct file; preventing stale file entries in the local cache.$$$$$$System Resource Lockups and Access Issues on Windows$$$A deadlock in configuration access has been fixed. Previously; specific lock acquisition sequences could lead to a system freeze when multiple operations attempted to access configuration settings simultaneously. It resulted in application freezes and crashes.$$$$$$Improved Search Error Message for Exceeding Limit Queries$$$The Desktop App previously showed a misleading message—This search can’t be performed now. Please try again later.—when users entered a search query exceeding 100 characters. This message has been corrected to match the behavior of Web UI: Please enter a search query with at most 100 characters.$$$$$$Improved Handling of File Changes During Uploads$$$The application now correctly tracks file changes during the upload process; ensuring files are reprocessed when they are moved or edited mid-upload. This prevents issues where modified files were not properly updated; maintaining accurate upload behavior and file integrity.$$$$$$Known Issues Or Limitations$$$No new limitations have been discovered..$$$$$$Refer - https://helpdesk.egnyte.com/hc/en-us/articles/36910483272077-Desktop-App-for-Windows-v3-25-1-Miscellaneous-Improvements

Release Notes not yet Updated by vendor.$$$$$$Refer - https://helpdesk.egnyte.com/hc/en-us/sections/360004607211-Updates

External Release Notes: Desktop App for Windows v 3.24.1 (April 16; 2025)$$$$$$Issues Addressed$$$Issues Caused by Unsupported Characters in File Names$$$Files with leading or trailing white spaces in their names could be skipped during sync and; in some cases; become corrupted. This fix improves overall file handling and ensures better stability and data integrity across all file types.$$$$$$Known Issues Or Limitations$$$No new limitations have been discovered.

Desktop App for Windows v 3.24.0 - Improved Co-editing Experience$$$$$$New Features And Improvements$$$Improved Co-Editing Experience For Files With Upload In Progress$$$Enhanced the co-editing experience for cases where a file hasn’t finished uploading to the cloud. Previously; users would see a generic error message asking them to try again later. Now; when opening such a file for co-editing; users will see a new pop-up with a progress bar showing the file upload status.$$$$$$Note$$$This improvement doesn’t apply to folders synced for offline access.$$$$$$Context Menu Option Renamed To ‘View Online’$$$Renamed the context menu option View in Cloud to View Online for better clarity and consistency with user expectations.$$$$$$Issues Addressed$$$Desktop Configuration Profile - Custom Access URL Deployment Issue$$$Applying a Desktop Configuration Profile containing a Custom Access URL caused the deployment to fail. The configuration is now properly respected during mass deployment.$$$$$$Lock State Alternating After File Save in BricsCAD$$$Saving .dwg files in BricsCAD caused file locks to alternate on each save. The locking mechanism now correctly maintains the intended lock state during and after the save process.$$$$$$Log Collection Crashes$$$Log collection tool consumed excessive memory; sometimes causing the app to crash. This also prevented log files from being zipped and sent to support. The process is now more stable and reliable.$$$$$$File With Unsupported Characters Stuck in Upload Loop$$$Files with unsupported characters like a tilde ~ at the end of the name were getting stuck in an endless upload loop. These files will now be properly skipped.$$$$$$ $$$$$$Known Issues Or Limitations$$$Co-Editing Not Triggered When Using ‘Save As’ In Office$$$When using Save As in Office to save a file to Egnyte Drive via Browse or This PC; the file will be saved; but co-editing will not initiate. This occurs due to a limitation in Microsoft Office’s integration behavior.$$$$$$Please refer to this article for more details on this and other known limitations.

Desktop App for Windows v 3.23.0 - Drive Letters Mapping$$$External Release Notes: Desktop App for Windows v 3.23.0 (March 12th; 2025)$$$$$$New Features And Enhancements$$$Enable Drive Mapping to A: and B: Drive letters$$$Users can now map a Drive in Desktop App to letters A: and B: ; which were previously restricted. This enhancement provides greater flexibility for organizations and users who need to maintain legacy configurations or specific workflows requiring these drive letters.$$$$$$Enhanced Notifications for Lost Folder Access$$$We have improved messaging and notifications when a user attempts to access a file path they no longer have permission to. This ensures clearer communication and helps users quickly identify access issues due to permission changes.$$$$$$BRADD Software Support$$$Added support for BRADD software so that it can upload incomplete files to Egnyte; which is required for its correct operations.$$$$$$Issues Addressed$$$Ensured Revit Files Open with the Latest Version$$$Users opening recently updated Revit files would see a previous version instead of the latest one. This fix improves how the Desktop App refreshes its local cache; ensuring that the latest file version is retrieved automatically without requiring manual intervention.$$$$$$Known Issues or Limitations$$$No new limitations have been discovered.

Issues Addressed$$$Improved Version History For .DWG Files In BricsCAD$$$Version history was not maintained for .dwg files in BricsCAD due to the software’s save process. Versioning is now properly retained and .bak files are excluded from cloud uploads.$$$$$$Improved Chrome Download Handling In Restricted Permission Folders$$$Users faced permission errors when downloading files from certain websites to Egnyte folders with read-write access. Chrome can now save temporary files properly; ensuring smooth downloads without errors.$$$$$$‘File In Use’ Error When Co-Editing$$$Resolved an issue where users saw a File In Use pop-up in Microsoft Office when opening a file for co-editing; even when no one else was editing it. This fix ensures the file is automatically unlocked if the Desktop App holds the lock before starting co-edit mode.$$$$$$Delay In File Syncing On Offline Sync$$$An issue caused delays in syncing files to local machines when using offline sync. Even after a file was updated and unlocked on the cloud; some users continued to open an outdated version on their local device. $$$$$$Lock Files Not Deleting For Terramodel And AutoCAD$$$Temporary lock files created by Terramodel and AutoCAD applications were not being deleted when saving files to the Desktop App drive; requiring manual deletion to continue working.$$$$$$Error When Using Offline Folders With Astrill VPN$$$Users running Astrill VPN encountered an error when using offline folders; preventing folder synchronization.$$$$$$Access Denied Error When Saving Mathcad Files$$$Resolved an issue where saving Mathcad files caused an access denied error due to unexpected file restoration. Special handling for .xmcd files now ensures proper versioning and prevents conflicts.$$$$$$Issue Causing Excessive Conflict Copies$$$Under specific conditions; an issue caused files to be assigned an incorrect version number on the local machine. This led to repeated conflict copies being created upon upload; as the server did not recognize the version and assumed an edit conflict.$$$$$$Temporary Files Consuming Excess Disk Space$$$The Desktop App was generating temporary files (_share.xxxxxxxxxx.thread_0000) during chunk upload or download for offline folders. In some cases; due to connection failures and antivirus interference; these files were not deleted properly; leading to excessive disk space consumption.$$$$$$Known Issues Or Limitations - No new limitations have been discovered.

Desktop App For WIN V3.17.2 - Added Diagnostics And Telemetry$$$Follow$$$External Release Notes: Desktop App for Windows v3.17.2 (June 27; 2024)$$$$$$New Features And Improvements$$$Additional Diagnostics And Telemetry For Driver Installation Issues$$$Some users have experienced issues with the installation of the new file system driver (CBFS 2022) introduced in version 3.16.2. These issues are primarily caused by antivirus software blocking the driver installation. To address this; additional diagnostics and telemetry have been added to help troubleshoot and resolve these installation problems more effectively.$$$$$$Improved Handling Of Installation Issues$$$The installation process now includes improved handling of driver installation issues. Users experiencing problems during installation will be provided with a clear proposed solution and a direct link to the stable version 3.14.12; allowing them to revert to this version if they encounter any issues with the new driver. As this operation requires a completely new installation; admin rights to the computer are required.

Desktop App For WIN V 3.17.1 - Supporting AutoCAD Locking (Limited Availablility)$$$Follow$$$External Release Notes: Release Date: Desktop App for Windows v3.17.1 (June 13; 2024)$$$$$$New Features And Improvements$$$Support For AutoCAD Locks (Limited Availability)$$$Support for DWL files has been added. These hidden files contain information about AutoCAD locks; which are created when a user opens a corresponding DWG file and shows the information regarding the lock owner. This should allow improved collaboration on AutoCAD files.$$$$$$Note$$$This feature is in Limited Availability phase. Contact support@egnyte.com to have it enabled.$$$$$$Improved Versioning Of ArchiCAD; WaterCAD; And Autodesk Inventor Files$$$Previously; ArchiCAD; WaterCAD and Autodesk Inventor temporary files were not being uploaded to the cloud despite these being responsible for versioning and internal application functions. File versioning has been improved and support has been added for the following extensions:$$$$$$ArchiCAD - .pln and .tlp$$$WaterCAD - .wtg$$$Autodesk Inventor - .IPT; .IAM; .IDW; and .IPN$$$ $$$$$$Issues Addressed$$$Autodesk NWF Files Not Being Saved $$$An issue that has been present since Desktop App version 3.15.0; where NavisWorks files were occasionally either not saved (an error message was displayed); or not uploaded to Smart Cache appliance. $$$$$$Connecting Folders To Cloud Caused Data To Be Deleted In The Cloud$$$When using Connected folders; a sequence of folder rename and creation of another folder in place of the old one was triggering a deletion of a re-created folder on the cloud. $$$$$$Fast Renames Of Files Synced For Offline Access Being Corrupted$$$When using Offline folders; fast local file rename and replace were incorrectly recognized and applied on the cloud filesystem. As a result; files were getting corrupted.$$$$$$ $$$$$$Known Issues/Limitations$$$No new limitations have been discovered.

Desktop App For Windows V 3.17.0 - Windows ARM Support$$$Follow$$$Release Date: April 25; 2024. Desktop App for v 3.17.0$$$$$$New Features And Improvements$$$Window ARM Support$$$We are introducing Windows ARM Support; enabling users to leverage the full capabilities of the Desktop App for Windows on ARM-based devices.$$$$$$Known limitation: Currently; if the Desktop App is deployed to ARM-based devices using MDM tools or by running msiexec with /qn or /quiet switch; Egnyte right-click context menu options will not be available. This will be addressed in an upcoming patch release.$$$$$$ $$$$$$Issues Addressed$$$Allow Elevated (Admin) Processes To Access Files On DA$$$In the current implementation; only non-elevated processes running in the context of the currently logged-in user can access files on Egnyte drives. We have introduced an installation flag; ED_ADMIN_ACCESS; which will activate the necessary configuration at the driver level to allow Egnyte drive access for elevated processes. Learn more.$$$$$$Restore Missing Permissions In The Registry$$$Implemented a mechanism in Desktop App updater (EgnyteUpdate) to restore missing permissions in the registry while updating the application.$$$$$$Co-Edit Settings Not Reflecting In Desktop App After Updating Them On The Cloud$$$Resolved an issue where Desktop App was unable to refresh co-edit settings updated in WebUI in some cases.$$$$$$Support To .Bak Files$$$This release has reverted the changes related to blocking of .bak files and now includes support for synchronizing .bak files.$$$$$$ $$$$$$Known Issues/Limitations$$$No other limitations have been discovered.$$$$$$Refer to this article for the list of known limitations.$$$$$$ $$$$$$Additional Information And Resources$$$Download the latest installer from this link.

Desktop App For WIN V 3.16.2 - Miscellaneous Improvements And Fixes$$$Follow$$$Release Date: March 7; 2024. Desktop App for v 3.16.2$$$$$$Issues Addressed$$$CBFS Driver Upgrade To Version 2022$$$We have upgraded our CBFS driver from version 2020 to 2022. This upgrade is fixing some blue screen issues caused by some 3rd party applications while interacting with the Desktop App on previous versions.$$$$$$Connected Folders Folder Picker Performance Issues$$$We have improved folder picker performance while configuring connected folders.$$$$$$Desktop App Slow Shutdown Improvement$$$We have enhanced the shutdown process of the Desktop App to prevent any interference with Windows shutdown.$$$$$$Locking An Office File While Co-Editing$$$We have fixed an issue where an Office file was not properly locked when attempting to open it in co-edit mode without Office Storage configured. The issue occurs in a specific scenario; where the user has an “Always co-edit” policy set and Storage is not configured.$$$$$$Unusual Access Detection Issue$$$We have fixed an issue where some of the events for Unusual Access Detection were not recorded. This issue was detected in Desktop App versions 3.15.0 to 3.16.1. Customers who are using Unusual Access Detection and have affected versions installed are strongly encouraged to upgrade to the newest version.$$$$$$Known Issues/Limitations$$$No new limitations have been discovered.$$$$$$Refer to this article for the list of known limitations

Bug Fixes For Desktop App For Windows V3.15.4$$$Follow$$$Release Date: December 21; 2023; Desktop App for Win v3.15.4$$$$$$Issues Addressed$$$Allow For Mapping Of D: Drive$$$Users will be able to add drive with D: as a letter. This is available in both Graphical User Interface (GUI) and Command-line Interface (CLI).$$$$$$Known Issues/Limitations$$$No new limitations have been discovered.$$$$$$

Desktop App for Win 3.15.2 Release Date: October 21; 2023$$$$$$Issues Addressed $$$Special Folder Icon For Folders Available For Standard Users Visible In ArcGIS$$$Fixed an issue where in ArcGIS special folder icons for folders available for standard users were not present. After the fix; special icon for folders available for Standard Users are visible in ArcGIS.$$$$$$Cannot Connect Specific Folders $$$There was a rare issue where in some cases adding Connected Folders was not possible.$$$$$$Vectorworks Files Not Retaining Version History And Inconsistent Locking$$$Fixed an issue with Vectorworks losing file versions and was not always getting locked properly due to Desktop App not recognizing app specific temporary files.

Issues Addressed$$$A fix for an issue with inherited read-only parameter for files copied from folder with viewer permission to other folder$$$Fix for a rare issue with random conflict copies created from the same system$$$Known Issues And Limitations$$$Co-editing is not supported with Smart Cache connection for versions of Smart Cache below 2.7.$$$If a user has an “ask” as a default co-editing setting; simultaneous opening of more than one MS Office document can result in an error.$$$When opening large Excel document in co-editing mode takes over 30 seconds; then the collaboration pop-up may appear for the second time.$$$Starting or joining a co-editing session in MS Office Online in the newest Microsoft integration is possible only through the context menu. A double-click will result in opening a document in MS desktop.$$$For updates on Windows 11 support and known limitations; refer to this article.

Issues Addressed$$$Fix for an issue with PowerPoint document not being closed in the background when opening in collaboration mode$$$Fix for an issue with MicroStation uncompressed files being uploaded$$$Fix for an issue with losing version history on InDesign files exported to PDF

Issues Addressed$$$Fix for an issue with creating a duplicated folder while connecting a folder using Command Line Interface$$$Fix for an issue with not working sidepane shortcuts

Issues Addressed$$$Fix for an intermittent issue with not working options in context menu on Windows 11$$$Fix for an issue with duplicated drives shown in navigation panel in explorer$$$Fixed issues with files saved in ETAP software - adding version support for aafs files $$$Fixed intermittent issues and improved performance to support downloads of larger files$$$Known Issues and Limitations$$$Co-editing is not supported with Smart Cache connection for versions of Smart Cache below 2.7.$$$For updates on Windows 11 support and known limitations; refer to this article.

Refer below link for more details$$$https://helpdesk.egnyte.com/hc/en-us/articles/7411292139917-Enhanced-System-Diagnostics-and-Performance-Improvements-for-Desktop-App-Windows-Version-3-14-4-