About Adaptiva
Adaptiva is a Gartner-recognized Leader in the Endpoint Management market.
We are a small, high-performance team, playing at the top end of this rapidly expanding market (TAM: $50B+, CAGR: 11%). Our customers include some of the world’s biggest and most respected companies, who rely on our technology to manage vast fleets of computers in their global environments. Our largest deployment scales to 450,000 devices in a complex worldwide network spanning 17,000 locations.
We provide a fast-paced and collaborative environment where driven, intellectually curious professionals come together to do the best work of their lives while growing quickly alongside the company.
Our success is fueled by a set of four core values: Integrity, Excellence, Work Ethic, and Dignity of Labor.
As we scale, we are expanding our team to bring our highly differentiated Agentic AI product suite to market, capitalizing on a significant first-mover advantage. For the right candidate, this represents a rare opportunity to help shape a category-defining company while accelerating their own professional trajectory.
We offer an industry-leading benefits package, including 100% company-paid health insurance, performance-based bonuses, a 401(k) retirement plan, and generous stock options that allow employees to participate in the company’s long-term success.
About This Role
We are seeking a technically skilled and customer-focused Solutions Engineer with a strong background in ConfigMgr, Intune, MDT, and OSD, to help customers realize the full potential of Adaptiva's endpoint management solutions. As a key member of the Solutions Engineering team, you will work hands-on with Adaptiva's product suite, to deliver successful customer evaluations, engineer solutions, and support technical engagements throughout the customer lifecycle.
This role is ideal for an engineer who combines strong enterprise IT expertise, scripting and automation skills, and a passion for solving complex technical challenges with the ability to communicate effectively with both technical and non-technical audiences. You will collaborate closely with Presales, Product Management, Engineering, Marketing, and Support teams to demonstrate product capabilities, develop tailored solutions, and help customers achieve their business and technical objectives.
What You'll Do
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Work closely with Adaptiva product architects to help define the next generation of Autonomous endpoint management products built using the latest AI technologies
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Lead and manage end-to-end customer evaluations, including Proof of Concept (POC) and Proof of Value (POV) engagements, from initial planning and success criteria definition through deployment, configuration, technical validation, and transition into production.
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Work hands-on with Adaptiva's product suite, to configure, troubleshoot, optimize, and demonstrate solutions within complex enterprise customer environments.
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Partner with the Presales and Sales teams to deliver compelling product demonstrations, technical deep dives, workshops, and technical Q&A sessions, translating complex product capabilities into clear business value.
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Design and engineer tailored customer solutions using Adaptiva technologies, including custom workflows, automation strategies, PowerShell scripts, SQL queries, dashboards, integrations, and reporting capabilities.
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Collaborate with customers to understand their technical requirements, existing infrastructure, and operational challenges, developing practical solutions that address their specific business needs.
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Work closely with Product Management and Engineering teams to communicate customer feedback, participate in technical design discussions, validate new capabilities, and influence product enhancements and future development priorities.
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Build, configure, and maintain technical lab environments for product testing, solution validation, demonstration development, competitive analysis, and evaluation of new features and integrations.
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Partner with Marketing and Product Marketing teams to develop technical content, including product demonstrations, technical videos, solution guides, webinars, and other materials that communicate Adaptiva's technical capabilities and competitive differentiation.
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Conduct hands-on competitive research and technical analysis, evaluating competing technologies, identifying product differentiators, and contributing to competitive positioning, battlecards, and sales enablement materials.
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Represent Adaptiva at industry conferences, trade shows, customer events, and technical forums, delivering product demonstrations, engaging with prospective customers, and serving as a technical ambassador for the brand.
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Collaborate with Customer Support and Customer Success teams to troubleshoot complex technical challenges, engineer custom solutions, assist with customer onboarding, and provide advanced technical guidance and best practices.
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Develop and maintain high-quality technical documentation, including implementation guides, runbooks, solution designs, troubleshooting resources, and reusable technical assets that support internal teams and customers.
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Become a subject matter expert in Adaptiva's current and emerging technologies, continuously developing technical expertise and sharing knowledge through internal training, technical enablement, and cross-functional collaboration.
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Identify opportunities to improve the efficiency, consistency, and scalability of technical evaluations, solution delivery, and customer engagements through automation, reusable assets, and process improvements.
What we’re looking for:
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5+ years of experience in Solutions Engineering, Systems Engineering, IT Infrastructure, Technical Consulting, Endpoint Management, or a similar hands-on technical role.
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Strong hands-on experience with enterprise IT infrastructure, including Windows operating systems, Windows Server, Active Directory, networking fundamentals, and enterprise software deployment.
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Experience with endpoint management and software deployment technologies, particularly Microsoft Configuration Manager (SCCM/MECM) and/or Microsoft Intune, and operating system deployment using MDT. Prior exposure to Adaptiva technologies is an added advantage.
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Strong scripting and automation skills, particularly PowerShell, with the ability to develop, troubleshoot, and maintain scripts that solve real-world technical challenges.
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Experience working with SQL databases, including the ability to write queries, analyze data, and develop reports or dashboards.
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Strong analytical and troubleshooting skills, with the ability to independently investigate complex technical problems, identify root causes, and engineer effective solutions.
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Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly and confidently to technical teams, business stakeholders, and executive audiences.
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Strong organizational and project management skills, with the ability to manage multiple customer engagements, technical projects, and competing priorities simultaneously.
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Collaborative, proactive self-starter who enjoys working across multiple departments, takes ownership of technical challenges, and thrives in a fast-paced, evolving technology environment.
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Experience with Adaptiva technologies, particularly OneSite Patch, is highly desirable.
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Experience with enterprise patch management, vulnerability remediation, endpoint security, or IT automation platforms is preferred.
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Experience delivering customer-facing technical demonstrations, managing POC/POV evaluations, or supporting enterprise software presales engagements is an advantage.
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Familiarity with Microsoft SQL Server and/or PostgreSQL, including more advanced querying, reporting, and data analysis, is a plus.
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Experience developing technical marketing content, conducting competitive product evaluations, or presenting at industry events is beneficial.
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Experience creating and maintaining virtualized lab environments, testing product integrations, or contributing to software product design and validation is an advantage.
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Background in technical consulting, customer success engineering, technical support, or solution architecture is welcomed.
How to apply
Please submit your resume and cover letter in PDF format to careers@adaptiva.com.
The annual base salary range for this position is $130,000 – $140,000, depending on experience and qualifications.
We do not provide visa sponsorship for this position and participate in E-Verify for work authorization.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other legally protected status.