Case Study: AECOM

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Introduction

AECOM is a premier, fully integrated global infrastructure firm based in Los Angeles. A Fortune 500 company, AECOM has 100,000 employees and reported revenue of approximately $18 billion in 2015. AECOM has been named one of Fortune magazine’s “World’s Most Admired Companies” two consecutive years.

Challenge

AECOM roughly doubled in size following acquisition of 55,000 employee URS, a former rival. At the time, they were running five different software deployment solutions across the combined enterprise. With that configuration, delivering software and patches was slow and required a vast amount of IT staff time. Also, the WAN impact was difficult to manage, or minimize. They needed to consolidate around a single solution.

AECOM liked Microsoft System Center Configuration Manager (SCCM), which was already in use at many sites, but they were challenged by the prospect of the global server infrastructure it can require. They were looking at deploying one SCCM distribution point (DP) server at each operating location, no small feat in a company with over 1,500 offices in 150 countries. To make that happen, the company would need to add at least 1,200 DP servers to the 300 they already had.

Windows 10 Operating System Deployment (OSD) was difficult. AECOM CTO Steve Capper anticipated imaging about 20,000 to 30,000 systems per year, but under the present solution re-imaging just one machine took about four person-hours. The company was aggressively looking for ways to automate Windows 10 deployment.

The Adaptiva OneSite product is integral to speeding software migrations and deployments across our growing enterprise. OneSite is a clear choice for any IT organization that wants to reduce the total cost of ownership for Configuration Manager.

-Steve Capper, Global CTO, AECOM

Idustry

Global infrastructure

Revenues

$18 billion in 2015

Headquarters

Los Angeles, CA, United States

Solution

After thorough testing, AECOM selected SCCM and the Adaptiva OneSite™ software distribution engine. AECOM is using OneSite to initially manage over 85,000 globally distributed endpoints using centralized administration and four primary SCCM site servers.

OneSite stood out from the competition for its ability to:

  • Eliminate over 1,200 distribution point (DP) servers
  • Automate and accelerate large-scale Windows 10 deployments.
  • Distribute content worry-free on the global
  • Deliver software applications and updates to end-users much faster

OneSite provides a unified platform for all the different systems AECOM was previously running. Because the software is so easy and fast to deploy, AECOM predicted rollout to all 1,500 offices within 6 months. However, they began to realize the benefits of OneSite long before it was implemented across the entire enterprise.

Results

OneSite eliminated the need for over 1,200 DP servers and made it easy for AECOM to eliminate the 300 already in place. With Adaptiva’s stress-free Windows 10 OSD, AECOM is rolling out Windows 10 to more systems, faster, with much less IT manpower. OneSite handles every aspect of enterprise-scale Windows 10 migration from start to finish.

Adaptiva’s WAN management is making a big difference at AECOM because OneSite gets software around the globe much faster without ever interfering with other WAN traffic. Plus, administrators never have to fuss with configuring throttling and scheduling, which eat up IT administrator time and slow down software delivery.

AECOM expected OneSite to deliver a massive uplift in patch compliance, and the results of the rollout confirm that. Capper explained, “Our patch management is the best rollout deployment time that we’ve ever had.” OneSite has also boosted the speed at which business users receive new applications they request.

Capper sums it all up by saying, “deployment has been fantastic.”

Adaptiva eliminates the need for adding over 1000 servers in our infrastructure footprint as we accelerate our move from Altiris to Microsoft System Center Configuration Manager. It enables us to accomplish our software distribution goals with a lean, agile IT team and reduces time consuming system administration efforts across our enterprise.

- Steve Capper, Global CTO, AECOM

Challenges

  • Slow delivery of software and updates
  • Software Distribution WAN traffic difficult to manage and minimize
  • Windows 10 OSD taking too long and eating up too much administrator time

Solution

  • Microsoft SCCM with one CAS and four primary sites
  • Adaptiva OneSite software distribution engine

Results

  • Eliminated need for over 1,500 servers
  • Increased speed and automation of Windows 10 OSD
  • Avoided all WAN impacts while speeding delivery
  • Better servicing of business users through faster delivery

About Adaptiva

Adaptiva is a leading, global provider of endpoint management and security solutions. The company's products, including OneSite™ and Evolve VM™, empower enterprises to manage and secure endpoints at unparalleled speed and massive scale using the power of peer-to-peer technology. Adaptiva is self-funded, highly profitable, and growing at a rapid rate. Leading global Fortune 1000 organizations, including T-Mobile, Nokia, HSBC, Walgreens, the U.S. Department of Defense, and the U.S. Department of Homeland Security, use Adaptiva products to eliminate the need for a vast IT infrastructure and automate countless endpoint management and security tasks. Learn more at http://insights.adaptiva.com, and follow the company at Linkedln, Facebook, and Twitter.